Return Inspection Checklist
Inspect on return, compare to pickup photos, note damage vs wear and tear, and decide within 2 days whether to claim the deposit.
On return
- Inspect the tent with the customer when possible
- Compare to your pickup photos
- Note dirt, missing items, and damage
- Discuss issues immediately and clearly
Damage vs wear and tear
Only claim actual damage costs — not normal wear and tear. Document with clear, date-stamped photos or video.
Deposit window
You have 2 days after the rental ends to submit a deposit claim. If you do not claim, the deposit is released to the customer.
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