Skip to main content
Go to homepage

Managing messages from renters

Open Messages → Renter requests to manage customer conversations and booking threads. Keep chats and payments on Roofwander.

Where to find it

Open Messages in the menu, then select Renter requests. This list shows conversations and bookings with customers.

How messaging works

  • Customers can message from a listing before they book, or from an existing inquiry or Order Page
  • Each conversation stays attached to that inquiry or booking
  • You reply in the same thread

Quick replies improve booking conversion.

Be respectful

All communication on Roofwander must be respectful. Abusive or inappropriate messages are not allowed — we can block your account.

Stay on the platform

Keep pickup, return, and payment talk on Roofwander. See Keep Communication and Payments on Roofwander.

Related articles