Managing messages from renters
Open Messages → Renter requests to manage customer conversations and booking threads. Keep chats and payments on Roofwander.
Where to find it
Open Messages in the menu, then select Renter requests. This list shows conversations and bookings with customers.
How messaging works
- Customers can message from a listing before they book, or from an existing inquiry or Order Page
- Each conversation stays attached to that inquiry or booking
- You reply in the same thread
Quick replies improve booking conversion.
Be respectful
All communication on Roofwander must be respectful. Abusive or inappropriate messages are not allowed — we can block your account.
Stay on the platform
Keep pickup, return, and payment talk on Roofwander. See Keep Communication and Payments on Roofwander.
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