Rental Guide
This guide explains how to set your daily rate, manage booking requests, understand commission structure, and receive payouts as a rooftop tent owner on RoofWander.
Set your price
You set the daily rate (€25–€50 is typical, depending on tent and accessories). You can add price variations for extra accessories.
Requests, acceptance & payouts
Message arrives
Respond to renter questions in your RoofWander Inbox. Quick replies improve your booking conversion rate.
Request arrives
You receive a booking request with dates, renter details, and a preview of your earnings.
- Respond within 6 days: Accept or decline the request.
- If you accept: The renter is charged, your calendar is blocked, and the booking is confirmed.
- If you decline or don't respond: The request expires and the renter is not charged.
Payout timing
Payouts are initiated automatically 48 hours after the rental ends. Stripe then delivers funds to your bank account in 2–7 business days, depending on your bank and country.
Payments
All payments and deposits are processed securely through Stripe using industry-standard encryption and PCI-DSS compliant infrastructure. You'll connect a Stripe account to receive payouts. Once a booking is completed (or automatically 48 hours after the return date), the payout is initiated and typically arrives in 2–7 business days, depending on your bank and country. Stripe supports major debit and credit cards (Visa, Mastercard, American Express), providing secure, trusted checkout for your renters.
Commission
RoofWander charges a 15% commission on each rental. A portion covers marketing to drive more bookings to your listing. Creating and maintaining listings is free.
Deposit & claims
For complete details, see our Security Deposit for Owners guide. At rental start, you'll receive an email with a claim submission link. If damage costs exceed the deposit, renters remain responsible under the Terms of Service.
Cancellations
To cancel a trip you already accepted, email cancelationsupport@roofwander.com with your Order ID and a short reason. Cancellations should be exceptional.
Penalty policy
| Situation | Penalty |
|---|---|
| First cancellation | Penalty-free |
| Within 24 hours of accepting | Penalty-free (quick corrections allowed) |
| Repeated cancellations | May reduce listing visibility or lead to suspension |
Pricing & discounts
Longer bookings receive automatic discounts. Each day is priced according to its position in the rental:
| Rental Length | Discount |
|---|---|
| Days 1–4 | Full price |
| Days 5–7 | 10% off |
| Days 8–10 | 15% off |
| Days 11–13 | 20% off |
| Days 14–17 | 25% off |
| Days 18–20 | 30% off |
| Days 21–23 | 35% off |
| Days 24+ | 40% off |
Calculation
Each day is priced according to its discount bracket
- Days 1–4: 4 × €40 × 1.00 = €160
- Days 5–7: 3 × €40 × 0.90 = €108
- Days 8–10: 3 × €40 × 0.85 = €102
- Days 11–12: 2 × €40 × 0.80 = €64
- Total: €434 (before fees and deposit)
Still have questions?
We're here to help! Reach out to us at hello@roofwander.com and we'll get back to you as soon as possible.
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