Extend a Rental
If the customer wants to keep the tent longer, agree in Inbox, check availability, then email hello@roofwander.com to update the booking.
When a customer wants more days
- Discuss the extension in the Inbox
- Confirm those dates are free on your calendar
- Agree the updated price (length discounts may apply)
Ask Roofwander to apply it
Email hello@roofwander.com with:
- Order ID
- The new end date (or full new date range)
- Confirmation that both sides agree
Our support team updates the booking after review (we may call).
Tip
Do not take an off-platform payment for extra days — keep money on Roofwander. See Keep Communication and Payments on Roofwander.
Feedback
Was this article helpful?